In-home care for health systems

Improve patient care and outcomes, lowering the total cost of care.

Customized in-home care programs

Supplemental benefits & SSBCI

Benefits that address non-medical needs and social determinants of health to improve overall member outcomes.

Transition of care

Coordinated support that ensures continuity of care and reduces gaps as members move between care settings.

Advance care management & quality program

Proactive, coordinated care designed to improve outcomes, enhance quality performance, and support members with complex needs.

Care gap closure & in-home assessments

Targeted in-home evaluations that identify and close care gaps to improve outcomes and quality performance.

Proven outcomes drive quality, value, and performance

Reducing readmissions with in-home care

21% reduction in 30-day readmissions, Medicare participants.

Reducing readmissions with in-home care

68 Net Promoter Score (NPS)
(>50 considered excellent)

Targeted care gap closure with a supplemental benefit

41% reduction in 30-day readmissions, Medicare participants.

Targeted care gap closure with a supplemental benefit

24% increase in Annual Wellness 
Visits (AWV)

Published outcomes and combating social isolation and loneliness

53% decrease in social isolation using the Lubben Social Network scales

Published outcomes and combating social isolation and loneliness

52% decreased in loneliness using the UCLA Loneliness Scale

Outstanding customer experience

100% of payor programs have an 
excellent NPS (>50)

Outstanding customer experience

100% payor client retention in the 
last 2 years

Reference Links

https://www.aha.org/system/files/hpoe/Reports-HPOE/2017/improving-care-for-high-need-high-cost-patients.pdf

https://pubmed.ncbi.nlm.nih.gov/37355417/

https://www.bc.edu/content/bc-web/schools/ssw/sites/lubben.html

https://sparqtools.org/mobility-measure/ucla-loneliness-scale-version-3/